As a service & repair project manager at Nelson-Jameson, Shane's primary focus is to work with customers to complete planned maintenance or other services during downtime or as issues arise. He is committed to ensuring customers are in the best position possible to be successful at any given moment.
With more than 20 years of combined experience in the food processing industry, Shane brings a practical, honest, and dedicated approach to his role. Shane excels at addressing customer service questions and needs by answering inquiries, scheduling services, and collaborating to resolve issues that stem from planned or unplanned downtime, labor shortages, or a need for specific expertise for processes or equipment.
Shane's prior roles include evaporator operator, production supervisor, and account manager. He holds a degree in electrical engineering, along with several management credits from MSTC. His key strengths are honesty, integrity, hard work, and a desire to learn and resolve customers' problems through knowledge and persistence.