Thomas Willard serves as a strategic account manager (SAM) at Nelson-Jameson, a role focused on developing and maintaining long-term customer relationships. His core objective is to showcase the company's capabilities in assisting customers. He specifically works to maintain and build strong relationships focused on key accounts.
Thomas creates strategic plans to visit his accounts in person, focusing on listening and understanding their needs. He calls on multiple departments to expand their contact portfolios within each department and demonstrates the value Nelson-Jameson offers. He provides tailored solutions across various product categories, leveraging support from category specialists and key account managers.
Thomas has 18 years of experience in the food manufacturing, processing, and dairy industry. His prior roles include NE Regional Sales Manager and Sr. Territory Key Account Manager. His first job in the industry was as a US Chemical distributor representative, where he provided solutions in sanitization, cross-contamination, and risk reduction.
He holds a BA from the State University of New York, and he has been recognized as Sales Person of the Year (top sales growth) multiple times, including back-to-back years. He was also chosen to attend an intercultural training with Evonik in Düsseldorf, Germany, and Evonik Negotiation Training. Additionally, he has received many North East Team leader accolades.
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March 2, 2026New York
The New York State Cheese Manufacturers Association Annual Spring Conference is where cutting-edge research meets practical application in cheese manufacturing. You’ll engage with distinguished dairy scientists from Cornell University, gain the latest regulatory and food-safety intelligence, and explore process-optimization strategies crafted for today’s dynamic dairy environment. Network with peers, exchange real-world solutions, and leave with actionable insights designed to enhance your operation’s efficiency, boost product quality, and position your team at the forefront of cheesemaking innovation.
March 24, 2026Tennessee
The NE Dairy Blender is a dynamic gathering designed to strengthen connections across the Northeast dairy community. This event brings together professionals from every corner of the dairy supply chain for an afternoon of meaningful networking, industry insights, and collaborative discussion. Attendees will hear from key voices in dairy manufacturing and distribution, explore emerging trends, and engage in conversations that support the continued growth of the region’s dairy industry. The Dairy Blender offers a valuable opportunity to connect with partners, learn from experts, and stay informed on the challenges and opportunities shaping the market.
May 20, 2026New York
Join Nelson-Jameson and Neogen® for a complimentary Petrifilm Certification & Environmental Monitoring Workshop in Syracuse, NY. This hands-on training delivers essential food safety expertise through interactive learning and professional networking. Participants receive official Petrifilm certification, comprehensive training in environmental monitoring, and practical solutions for quality control excellence. Perfect for QA managers, food safety personnel, and laboratory teams. Limited space available - secure your position in this industry-leading certification program today. Delivering the Exceptional® in Food Safety Education. Key takeaways Certificate of completion and all presentation materials In-depth understanding of Petrifilm technology Practical knowledge gained through hands-on training Insights into effective environmental monitoring practices Networking with industry professionals and experts Valuable resources to enhance your facility's quality control processes This is a workshop we offer regularly in various locations across the U.S. For a complete list of upcoming workshops, dates and locations, click here.
