With 47 years of seasoning in the industry, Scott Durham brings a deep understanding and wealth of experience to Nelson-Jameson. In his role as Technical Sales Manager, Scott leverages his extensive background to help customers utilize Nelson-Jameson products. His position heavily involves collaboration and relationship building, often spending time at customer sites, providing training, and demonstrating Nelson-Jameson’s broad ingredient portfolio. Based in the Western Region, Scott is readily available to many of the country's largest dairy and food processing facilities, spending his time in plants across multiple states to understand their customers' expectations.
Scott prioritizes communication, which he considers the most important part of his job. This includes checking on current customers, providing information to prospects, and his favorite part of the position: being on-site with customer personnel for training and trials.
Scott has served as a commercial cheese and butter grader for a number of years and happily judges dairy competitions when invited. He has been involved in two large plant startups and has worked on the integration and programming of a large computer-controlled cheese, whey, and alcohol plant.
Scott's career in the food industry began at a fluid milk plant while going to school, which provided a great introduction to operations and sanitation and gave him an appreciation for the mix of science and art.
Scott enjoys being a mentor and sounding board for new food processing plant managers, sharing his knowledge and experience whenever possible. Scott is also a member of the California Creamery Operator and Oregon Dairy Industries. His prior roles at Nelson-Jameson include national accounts manager and western sales and operations manager.
A Wisconsin dairy manufacturer saw frequent leading and bubbling issues with its bags when packaging its 40-lb blocks. These issues impacted quality, and led to inefficiency and unnecessary waste.
Nelson-Jameson partnered with Lake Country Dairy to assess its needs and develop a customized approach that included sourcing solutions, time-saving guidance, and ongoing training and lab support.
Nelson-Jameson supported Suntado with tailored industry expertise in the launch of a new food manufacturing facility. The launch included implementing programs for food safety, sanitation, and operations.
Explore diverse educational resources and training opportunities for the food and dairy industry, enhancing food safety, sanitation, and operational efficiency.
dsm-firmenich offers comprehensive training on Delvotest, which is essential for accurately detecting antibiotics in your milk supply. The training covers an overview of the test's principles, detailed step-by-step procedures, quality control measures, troubleshooting techniques, and guidance on interpreting results. Proper training is crucial for ensuring accurate results, maintaining milk safety, complying with regulations, and enhancing the efficiency of testing processes. You can choose between webinar and on-site training formats.
Webinar training, on-site training, troubleshooting support, and customizable technical assessments.
Phage control with proper culture rotation and care. Training for production, maintenance, and sanitation staff via webinar or in-person. Cheese optimzation— no matter the desired improvement needed to your cheese. Work with our Dairy Ingredient Specialists to create the perfect flavor, texture, and moisture on a repeatable basis.
Web-based training for natural color applications, including cheese, dairy, ice cream, beverages, candy and snacks, confectionary, and other foods. Services include color matching and regulatory and labelling support. Assess the composition of ingredients, product processes, packaging, and shelf-life requirements and then apply the significant color expertise to recommend your solution.
